Terms & Conditions

Please read this Terms of Use carefully before using our Services.

By using this website (www.safesapce.in) and our services, you signify your assent to the Terms of Use and our Privacy Policy. If you do not agree to all of the terms contained herein, please do not use this website or any of our Services. These terms of use may be updated and changed from time to time. The most current version of this agreement will be available by clicking the link to the terms of use at the bottom of any page on our website.

Subject to these Terms of Use, Itai Doshin Services, LLP grants you the right to access and use this Web site (www.safespace.in). Unless otherwise specified, or agreed upon by us, this site is for your personal, non-commercial use only.

Our Service 

  1. At safespace.in, we provide content that helps you understand the various aspects of mental health and wellness. Our main goal is to make India suicide free and our aim is to make you aware so that you can be more in touch with your feelings and emotions.

  2. We also provide various programs/trainings, workshops and merchandise on our website which can be found through the Shop and What Can You do links. These specific paid services are intended for those above the age of 18. If you are below 18 you are prohibited from signing up and using these services. 
     

  3. The e-courses mentioned on our website are offered by our Partner organisation. On clicking the link to any of those e-courses you will be taken to psychalive.org. Please note that by using the code SAFESPACE you can avail a 10% discount on the courses offered by them. We have no control over the content of the courses or that website. You are advised to read their website and course related documentation before proceeding with the courses. 
     

  4. The Suicide First Aid Qualification (SFAQ) is our training program that is accredited by City and Guilds of London and is open to all persons above the age of 18. You will be required to fill in an enrollment form before we can sign you up for our SFAQ program. Please note that in certain circumstances and depending on your response in the enrollment form we may feel that you are not a suitable candidate for the SFAQ program. Our decision in that regard shall be final. However, you are free to apply at another time.
     

  5. You can visit the Shop section of our website and browse and purchase any of the merchandise, self-discovery, and workshops that may be available. All payments regarding your purchase are routed through a third-party service called RazorPay. We do not collect any payment or financial information and you are advised to visit https://razorpay.com/privacy/ to review their data protection and privacy practices.
     

  6. We have a newsletter that you can subscribe to which will keep you updated about all our various products and services besides providing relevant mental health-related information. 
     

  7. Our chat services are available from 10 to 5 pm. All information we receive via chat or otherwise will be held in the strictest confidence unless we feel it is imperative that we have to disclose your details to a caregiver or the authorities in cases of self-harm or potential harm to others. 
     

  8. Please note that all personal information collected by us is governed by our Privacy Policy and we strongly urge you to review the policy before sharing any information with us.

No Unlawful and/or Prohibited Use

As a condition of your use of this Web site, you warrant to Itai Doshin Services, LLP that you will not use this site for any purpose that is unlawful or prohibited by these Terms of Use. You agree not to use this site in any manner that could damage, disable, overburden, or impair this site or interfere with any other party’s use and enjoyment of this site. You may not obtain or attempt to obtain any materials or information on this site through any means, which are also subject to copyright protection.

Disclaimer and Limitation of Liability

  1. Users agree and understand that all the content that is free to access on the website does NOT constitute professional advice/ counseling and therapy and is intended for educational purposes alone. For users looking for any professional counseling services we advise that you seek a licensed therapist/counselor/psychologist as your particular situation may warrant.

  2. Any information that we provide on this site is for educational or informational purposes only and should not be treated as medical, behavioral or mental health care advice. The information is not intended to be used for medical diagnosis or treatment or as a substitute for consultation with a qualified mental health care provider.  Please do not disregard any professional medical advice or delay seeking any medical treatment because of something you may have read on or accessed through this web site.

  3. In no event shall we be liable for any damages to any user of the information for the voluntary selection of any of our services. Nothing found on our website (or social media pages) is intended to be a substitute for professional psychological, psychiatric or medical advice, diagnosis, or treatment. We assume no liability for any diagnosis, treatment, decision made or action taken in reliance upon information contained in this website or any other internet sites linked to us in any way. We assume no responsibility or risk for your use of our website or other social media pages.

  4. We do not promise that this website will be error-free, uninterrupted, nor that this site will provide specific results from your use of any content, search or link on it. We do not warrant or represent that files you download from this site will be free of viruses or other harmful features. 

  5. Where possible we may provide a trigger warning, if in our opinion any content requires such a warning. However, providing any such trigger warning shall be at our sole discretion. 

Confidentiality

All communication regarding any service offered by us remains confidential unless we are required by law to reveal that information. In such cases, we will only reveal information requested by appropriate authorities. However by agreeing to these terms of use you understand and accept that confidentiality obligations may be waived when we:

  • Feel or are made aware that a user may harm themselves or those around them;

  • Are made aware that the safety of the user or any other person especially children are being abused physically, sexually or mentally; 

  • Are  made aware that the user committed or is committing illegal acts (theft, possession of illegal items, sexual or physical abuse)

By agreeing to these terms of use, you understand and acknowledge that confidentiality may not be applicable in these circumstances. You will also not hold liable Itai Doshin Services, LLP or our employees, should you choose to commit or disclose any of the acts mentioned above. 
 

EXPRESS LIMITATION OF LIABILITY

THIS SITE AND ALL CONTENT CONTAINED WITHIN IT ARE DELIVERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SAFESPACE.IN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. ITAI DOSHIN SERVICES, LLP MAKES NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE SERVICES OR CONTENT CONTAINED ON THIS SITE.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT OR NEGLIGENCE, WILL ITAI DOSHIN SERVICES, LLP, OR ITS AFFILIATES AND PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF OR ARE RELATED TO YOUR USE OF THIS SITE. IN NO EVENT SHALL ITAI DOSHIN SERVICES, LLP’S AGGREGATE LIABILITY, OR THE AGGREGATE LIABILITY OF OUR AFFILIATES AND PARTNERS, TO YOU FOR ANY LOSS, DAMAGE OR CLAIM RELATED TO OR ARISING OUT OF THIS SITE EXCEED THE TOTAL AMOUNTS, IF ANY, PAID BY YOU TO US FOR ACCESSING THIS SITE.

Intellectual Property Rights

You agree not to duplicate, publish, modify, or otherwise distribute the material on this site unless specifically authorized in writing by us to do so. You agree not to frame, or assist third parties in framing, any of the Web pages contained in this site and such framing is strictly prohibited. The content on this site is proprietary to Itai Doshin Services, LLP and/or its business partners and is protected by Indian and international copyright and other intellectual property laws. 

Blog:

  • All the content found in the Blog section is subject to copyright, either that of our organisation, our business partner or of those who contributed to the Blog. 

  • You accept and acknowledge that if you submit some content for our Blog, you also give us permission to put it up on our website. The copyright in that case will vest with you alone.  By contributing to our Blog you confirm that you have not violated any copyright or other intellectual property of any third-party whatsoever and the content you submit has not be plagiarised by you. You shall be held strictly liable for any violation of copyright. 

  • If you submit work to us you understand that the final decision to upload and remove your content is that of the administrators of the website.

Links to Third Party Services

The Site contains links to third party web sites (e.g., co-branding, links, links to services, reference links in Content). These third party Web sites are not under our control and we are not responsible for any linked third party Web sites or for the content, products and/or services they provide. YOUR USE OF LINKED THIRD PARTY WEB SITES IS AT YOUR RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF USE FOR SUCH SITES. UNLESS EXPRESSLY STATED BY US, WE DO NOT RECOMMEND OR ENDORSE THE CONTENT, PARTICULAR PRODUCTS, SERVICES OR WEB SITES OF ANY THIRD PARTIES OR MAKE ANY DETERMINATION WHETHER ANY SUCH CONTENT, PRODUCT, SERVICE, OR WEB SITE MAY BE ACCURATE, NECESSARY OR APPROPRIATE FOR YOU OR FOR YOUR USE.

However, if you experience a problem with a third party site, please let us know by contacting support using our contact form and we will investigate the link and take appropriate action.

Indemnity

You agree to indemnify and hold Itai Doshin Services, LLP and its partners, affiliates, officers, directors, agents, employees harmless from any liability to third parties, including reasonable attorney’s fees, arising from or related to your breach of this terms of use, or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Miscellaneous

This Terms of Use shall be governed by the laws India without giving effect to any conflict of laws provisions. You agree to submit to personal jurisdiction by and venue in the state courts at Mumbai. You further agree that any cause of action arising under this Terms of Use shall be brought in such venue. If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Itai Doshin Services, LLP’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. 

The terms and conditions contained herein sets forth the entire understanding and agreement between you and Itai Doshin Services, LLP with respect to the subject matter hereof, and supersedes any prior or contemporaneous understanding whether in written or oral form.

If you have any questions regarding the terms of use, you can contact us at legal@itaidoshin.in